Happier patients. Calmer team.
Lebi answers routine patient calls and handles appointments, prescription requests and callbacks according to your practice's rules — 24/7.
- GDPR compliant
- Patient data in the EEA
- Works with your existing phone system
How it works
A patient calls. Lebi understands the request — and acts by your rules.
“I'd like an appointment.”
Lebi books a suitable slot.
“I need a repeat prescription.”
Lebi collects the details as a structured request.
“Can the doctor call me back?”
Lebi sends a structured callback request.
“Complex or unclear?”
Handed to your team.
- AppointmentNew appointment — Tue 09:20Booked
- PrescriptionRepeat prescription — structured requestFor review
- CallbackCallback requested — afternoonAssigned
- HandoffHanded to team — unclear requestTeam
Illustrative preview — not a live screenshot.
Talk with LebiYour reception desk, before and after
Without Lebi
- The phone rings constantly
- The same questions, again and again
- Patients retry until they get through
- Messages on handwritten notes
- Reception is interrupted mid-task
With Lebi
- Routine calls handled automatically
- Requests arrive structured
- Patients get an immediate response
- Your staff handles the exceptions
- Your practice stays in control
Demo
Hear how Lebi speaks with patients — from the patient's point of view.
Demo privacy: details are used only for demo operation and, if needed, for Lebi to contact you.
This demo shows only the patient-side voice experience — not the practice platform behind Lebi.
Want to see the platform behind the voice?
Why Lebi
Four things that change in your practice.
Less phone interruption
Staff focus on the patients in the practice.
More reachable
Patients get through instead of calling repeatedly.
Less admin work
Structured requests instead of phone notes.
Covered outside hours
Routine requests are still collected.
You stay in control
Lebi is not an AI replacing your receptionist. It is an automated colleague that follows your team's rules.
You decide:
- what Lebi can handle
- what information it collects
- who receives each request
- when it transfers calls
- what happens outside opening hours
- what Lebi must never do
Trust and security
Built for medical practices in the EU — from day one.
- GDPR compliant — data processing agreement (DPA) available
- Patient data processed in the EEA, end to end
- Patients are always told they are speaking with an AI
- No clinical decisions: Lebi does not assess symptoms, does not determine urgency and uses no clinical logic
- Anything complex or unclear is handed to your team
- Your practice remains the controller
FAQ
Clear answers on what Lebi does — and what it does not.
Will my patients talk to an AI?
Yes — and they will always know it. Lebi clearly states at the start of every conversation that it is an AI assistant. Anything complex or unclear is handed to your team.
What happens if Lebi doesn't understand something?
Lebi does not guess. The conversation is handed to your practice team by your rules or captured as a callback request.
Does Lebi assess symptoms or urgency?
No. Lebi does not assess symptoms, does not determine urgency and uses no clinical logic. Anything complex or unclear is handed to your team.
Do we have to change our phone system?
No. Lebi works with your existing phone system. We map your current call path and choose the right setup together.
Can Lebi access and book appointments?
Yes. Lebi books suitable slots automatically, following your practice's rules — without unnecessary gaps in the schedule. You decide which appointment types Lebi may book.
Is patient data secure?
Audio is never stored. Patient data is processed in the EEA end to end, your practice remains the controller, and a data processing agreement is available.
Still have questions? Contact us
Contact
We're here for you. Questions before or after the demo? Email us — a real person will get back to you.
Built by a German–Dutch team
Together with practices in the Netherlands and Germany.
Dr. Christian Limberg
Co-founder & CTO
PhD in explainable AI; builds Lebi's technical foundation.
Ragnar Jongen
Co-founder & CEO
Ten years in venture capital with a healthtech focus.
See what Lebi could take off your reception desk.
No commitment. We'll show Lebi using workflows from a practice like yours.